Shipping policy

Shipping Policy

Last Updated: June 18, 2025
Store Name: Avioraa
Website: https://avioraa.in

At Avioraa, we aim to deliver your orders in a timely, secure, and reliable manner. Please review the details of our shipping policy below.

───────────────

 Shipping Coverage

───────────────

  • We ship to all serviceable PIN codes within India

  • International shipping is not available at this time

───────────────

 Order Processing Time

───────────────

  • Orders are processed within 1–2 business days

  • Processing excludes Sundays and public holidays

  • After processing, orders are handed over to our courier partners

───────────────

 Delivery Time

───────────────

  • Estimated delivery time: 5–7 business days from dispatch

  • Delivery timelines may vary due to:

    • Location

    • Courier capacity

    • Unexpected delays

───────────────

 Shipping Charges

───────────────

  • Free shipping on orders above ₹500

  • ₹49 shipping fee on orders below ₹500

───────────────

 Courier Partners

───────────────

We work with trusted courier partners, including:

  • Blue Dart

  • DTDC

  • Delhivery

  • XpressBees

  • Ecom Express

  • Amazon Shipping

  • Shadowfax

  • Ekart

Courier partner selection depends on serviceability and delivery efficiency.

───────────────

 Order Tracking

───────────────

  • Tracking details are shared via Email and SMS after dispatch

  • Orders can also be tracked using our Order Tracking Page on the website

───────────────

 Delivery Delays

───────────────

While we strive to deliver on time, delays may occur due to:

  • Courier or logistics disruptions

  • Adverse weather conditions

  • Remote or restricted delivery locations

  • National holidays, strikes, or unforeseen events

We appreciate your patience in such situations.

───────────────

 Incorrect or Incomplete Address

───────────────

  • Customers are responsible for providing accurate shipping details

  • Orders returned due to incorrect or incomplete addresses may be cancelled

  • Re-delivery can be arranged with an additional shipping charge

───────────────

 Non-Serviceable Locations

───────────────

  • If your PIN code is not serviceable, we will notify you within 48 hours

  • If payment is already made, a full refund will be initiated

───────────────

 Customer Support

───────────────

For shipping-related queries or assistance, contact us:

Avioraa
Bhagalpur, Bihar – 812006

Support Email: Available Soon
Phone: Available Soon
Support Days: Monday to Saturday
Timing: 10:00 AM – 6:00 PM